Cookie Policy

This Cookie Policy explains how LuckyHills Casino (“LuckyHills,” “we,” “us,” or “our”) uses cookies and similar technologies on our website (the “Site”). It also explains the choices you have, including how to manage or delete cookies.

By using the Site, you agree that we can place cookies on your device in accordance with this policy and your cookie preference selections, where applicable.

What Cookies Are, and Why They Matter

Cookies are small text files that a website stores on your computer, phone, or tablet when you visit. They help the Site remember information about your visit, like whether you are logged in, what language you prefer, or what pages you viewed.

Cookies are widely used to help websites work properly, run securely, and deliver a smoother user experience. Some cookies are set by us (first-party cookies), and others are set by companies we work with (third-party cookies).

The Straightforward Ways We Use Cookies

We use cookies to support core Site functions and to improve how the Site performs over time. Depending on how you use the Site and what choices you make in cookie settings, cookies may be used to:

• Keep the Site working correctly (for example, page navigation and security checks)
• Protect accounts and prevent fraud or abuse
• Remember preferences (like region, language, or cookie choices)
• Understand how visitors interact with pages so we can improve speed, stability, and content
• Measure marketing performance and show more relevant promotions where permitted by law

We do not use cookies to guarantee outcomes, winnings, or results in real-money play. Cookies are about site functionality and experience, not changing game odds.

Essential Cookies That Power Security and Core Features

Essential cookies are required for the Site to function. They typically enable basic features such as secure browsing, account access, and form submissions. Without these cookies, parts of the Site may not load correctly or may fail to work at all.

These cookies are usually always active because the Site cannot operate properly without them.

Functional Cookies That Remember Your Preferences

Functional cookies help the Site remember your choices and improve convenience. For example, they may store your preferred settings so you do not need to re-select them every visit.

If you disable functional cookies, some preferences may reset, and certain personalization features may not work as expected.

Performance and Analytics Cookies That Help Us Improve

Performance cookies, including analytics cookies, help us understand how visitors use the Site. For example, they can show which pages are most popular, where users run into errors, and how quickly pages load.

We use this information to improve the Site’s reliability, layout, and content. These cookies generally do not directly identify you by name, but they may collect device and usage data such as browser type, approximate location, or pages visited.

Marketing Cookies That Support Relevant Promotions

Marketing cookies may be used to measure the effectiveness of advertising campaigns and, where allowed, to show content that is more relevant to your interests. These cookies can be set by us or by third-party advertising partners.

If you choose to turn off marketing cookies, you may still see promotions, but they may be less relevant, and we may have less insight into what offers are actually useful to players.

Third-Party Cookies and Services You Should Know About

Some features on the Site may rely on third-party services that place their own cookies or use similar technologies. These third parties may process information about your device and your activity across different websites or apps over time, depending on their settings and policies.

Common examples include:

• Analytics providers that help us understand traffic and site performance
• Customer support tools such as live chat widgets
• Payment-related tools that help with deposits, withdrawals, fraud prevention, or transaction security
• Advertising and marketing partners that help measure campaign performance

Third-party cookies are governed by the third party’s own policies, not ours. We recommend reviewing those providers’ privacy and cookie information for details on what they collect and how they use it.

Your Cookie Choices, Consent, and How to Update Preferences

Where required by law, we request your consent before placing non-essential cookies (such as analytics or marketing cookies). You can also change your choices later by adjusting your cookie preferences on the Site, if a cookie settings tool is available in your region.

If you do not see an on-site cookie tool, you can still control cookies through your browser settings (details below). Keep in mind that blocking certain cookies may affect how well the Site works.

How to Manage, Disable, or Delete Cookies in Your Browser

Most browsers let you control cookies through their settings. You can typically:

• See what cookies are stored
• Delete existing cookies
• Block all cookies
• Block third-party cookies only
• Set rules for specific websites

Here’s what to expect if you disable cookies:

• You may be logged out more often
• Some pages may not display properly
• Certain features (like preferences and security checks) may not function reliably
• Some content may feel less personalized

Browser steps vary, but you can usually find cookie controls under “Settings,” “Privacy,” or “Security.” If you use multiple devices or browsers, you will need to update settings on each one.

Similar Technologies We May Use

In addition to cookies, we may use similar technologies such as:

• Pixels or tags (small snippets that help measure page activity or campaign performance)
• Local storage (a browser feature used to store certain preferences)
• SDKs in mobile contexts (if applicable) to help support app-like experiences

These tools serve purposes similar to cookies, such as improving performance, enabling key features, and supporting security.

Data Protection, Security, and Responsible Use

We use reasonable safeguards designed to help protect the Site and reduce risks like unauthorized access and fraud. Cookies may support these measures by enabling security features and identifying suspicious behavior patterns.

For more information about how we handle personal data, please review our Privacy Policy at “/privacy-policy”.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we post changes, the updated policy will apply from the effective date shown on this page.

If the changes are significant, we may provide additional notice through the Site.

Questions or Requests About Cookies and Privacy

If you have questions about this Cookie Policy, cookie choices, or privacy-related requests, contact us at “support@luckyhills.app” or visit “/contact”.

If you want the smoothest experience on LuckyHills Casino, keeping essential cookies enabled is recommended. From there, you can fine-tune functional, analytics, and marketing cookies to match your comfort level while still enjoying secure, reliable gameplay.